Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high–quality support in a timely manner is our main priority, so that we backup each web hosting plan with a one hour ticket solution guarantee. As soon as you send a ticket or drop an email, our customer support team will do all they could do to present the most acceptable solution to your situation and to provide you with information promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time required. Our crew of employees is going to be online for you 24x7x365 to answer to all of your inquiries and to correct any concern you might have. You can submit a help support ticket from your Web Control Panel or send us a message anytime. Additionally, on working days, you can easily give us a call or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your sites within the Control Panel, you’ll be able to always press the Help key and track down your query in the group of articles or blog posts that will pop up. We have as well turned almost all of the articles into video tutorials. The catalogue of video lessons will load if you select the Videos option located in each section.