Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Guarantee

  • Our client assistance Department is working round–the–clock to handle every one of your support tickets. Each ticket you submit to us will be answered within less than 60 minutes. If your case requires the help of an admin, we’ll address the ticket to the person in charge and will inform you that the case is under control.

  • Top quality support service
  • Qualified Tech Support Service

  • Our client support crew is going to be on shift for you day and night to to reply to all service inquiry tickets that you submit. We offer client support for all software programs that are installed in advance on your machine. These include our custom designed Web Control Panel, the preferred OS and also the server admin panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Web Control Panel that is included completely free with your VPS has an included articles base. You can find a selection of comprehensive how to tutorials and a selection of step–by–step video courses that illustrate all the fundamental web site administration duties. You can obtain them by clicking the Help or Video control keys in the upper right side of each Control Panel section.