There're plenty of web hosting companies on the market, but most of them are resellers who have restricted resources, especially in terms of support. A way to distinguish them is the option to get in touch with the company over the phone. The type of support that you can receive through this method of communication may vary based on the provider - a few of them provide experienced telephone support, while others offer general and customer support only because some matters are more time-consuming and it would be much easier to be resolved with a trouble ticket, particularly when the situation needs to be escalated. Still, it is good to know that you can reach your website hosting supplier as there're tons of small-scale problems which can be resolved without difficulty and in a timely manner with a call, not mentioning that you're able to get more information regarding the services even before you become a customer.

Phone Support in Web Hosting

In case you choose to take advantage of one of our web hosting, you can get in touch with our support crew via phone for 14 hrs a day. We will help you choose the most suitable plan for your sites since we think that it's better to discuss these matters with a live person. In case you already have an account, we can assist you with all your sales/billing questions as well as general matters, even with some technical situations that don't require a lot of time or escalation to an administrator since it'll be more convenient to open a support ticket for time-consuming issues in order to have all the communication in one place. We now have phone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you need to learn more about our packages, you have a billing issue or some general problem, you can give us a call. Although some more technical matters may need a ticket so as to give some time to our tech support crew to investigate, we are able to help you with countless technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the United States, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you're in a different country, we also have an international number where you are able to contact us.