When your hosting service provider supplies live chat support, you'll be able to talk to a representative in real-time and find out useful information or get a problem resolved in a very timely manner. The basic advantage of using chat rather than calling to talk with a live person is that you will need only a computer with Internet connection, so you won't pay any rates in the event that you're in another country or state. In addition, it will be easier to copy and paste details for example domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other side over the phone. The live chat is also a much quicker approach to contact your hosting provider's support team in comparison to using a ticketing system. Last, but not least, if some problem needs a little more time to be dealt with, you can do something else while you wait for guidance on the live chat, so you will not lose time - something that's not possible if you are on the telephone.

Live Chat Support in Web Hosting

We provide a live chat support service for all web hosting that we offer and we can support you with almost everything in real time. In case you don't have an account with our company yet, we can give you more details about the plans in order to help you to pick the most appropriate plan. In case you are an existing client, we're able to help you with any general or billing matter as well as with lots of common tech matters, for instance an email address setup in a desktop email client. In case you cannot call us for some reason or you're in some country where we do not have a local telephone number, our live chat will be the best way to contact us. Of course, some situations require more time to investigate and test, which means that you'll need to open a support ticket to our technicians, but nonetheless, we are able to save your time and assist you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we provide with all of our semi-dedicated servers, you can find the replies for any questions you may have or get numerous troubles dealt with right away. The service is accessible every single day, thus you will be able to get in touch with a representative even on weekends and holidays. In the event that you are not sure which package is better for your web sites or if our hi-tech cloud hosting platform matches some system requirements, you may come on the live chat prior to purchasing anything. If you're an existing customer, you'll be able to find more details about account settings, billing issues and a number of common tech issues you may encounter, for instance when you cannot install an e-mail account in a client on your computer. The live chat can save you a lot of time no matter where you are or when you contact us.